Hotel Sales Manager

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  • Hotel Sales Manager

    Sheraton Commander Hotel


    Hospitality - Hotel, Sales

    Degrees Required:
    Not Specified

    Employment Type:

    Manages Others:


    Hotel Sales Manager

    Job Requirements

    The Sheraton Commander Hotel in Cambridge, Massachusetts is looking for a dynamic, laser focused, detail oriented self-starter to join our group sales team. The ideal candidate will have experience in the hospitality field with an understanding of the education segment. He or She will also have had previous success in hospitality sales goal achievement, meeting and exceeding on a consistent basis.

    A sampling of duties will include:

    • Making connections and developing relationships with past, current and potential group travel decision makers.
    • Closing business that is the right fit for the hotel's group strategy
    • Working with all departments to ensure an outstanding group experience.
    • Occasionally attending outside networking events as related to group market.
    • Working collaboratively in a team of dedicated sales and catering professionals.
    • Problem solving, forward thinking, always closing.

    This position will reward the best candidate with a fair salary, benefits above industry standards, and a family atmosphere that will nurture and support your personal and professional goals.


    Hotel Sales Manager

    Job Description

    As a Hotel Sales Manager, you will lead all daily sales-related functions with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. This will include accountability for proactively soliciting and handling sales opportunities, and ensuring that all business is turned over properly and in a timely fashion for proper service delivery.

    Your specific duties in this role will include:
    • Working collaboratively with off-property channels to ensure that sales efforts are coordinated, complementary and not duplicative
    • Building and strengthening relationships with existing and new customers to enable future bookings
    • Consistently meeting or exceeding personal performance goals
    • Developing relationships within the community to strengthen and expand customer base for sales opportunities
    • Supporting the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience
    • Participating in calls to acquire new business and/or close on business
    • Executing and supporting the operational functions, including generating proposals, writing contracts, and maintaining customer correspondence
    • Identifying new business to achieve personal and location revenue goals
    • Maintaining understanding of the overall market, including competitors' strengths and weaknesses, economic trends, supply and demand, etc.
    • Executing and supporting the company's customer service standards
    • Performing additional duties as required

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