Assistant Waiter - Norwegian Cruise Line America

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  • Assistant Waiter - Norwegian Cruise Line America

    Location:
    Phoenix
    AZ
    US

    Category:
    Hospitality - Hotel, Restaurant - Food Service, Customer Service

    Degrees Required:
    High School

    Employment Type:
    Full-Time

    Manages Others:
    No

    Requirements:

    IMPORTANT REQUIREMENT FOR ALL APPLICANTS:

     

    • Have a positive hospitality attitude and a smiling face
    • You must be legally authorized to work in the U.S. and qualify for a U.S. Coast Guard   Merchant Mariner Credential (MMC). In order to qualify for an MMC you must:
      Be at least 18 years of age
      Be a US Citizen or Permanent Resident Alien
      Pass Physical Exam/Drug Screen
      Have a Clear Background

    Requirements:

    Assistant Waiter - Norwegian Cruise Line America

    Live and work on the seas with Norwegian Cruise Line-Pride of America.

    We would like to invite you to one of our upcoming Employment Interview & Information Presentations. Join us to embark on a lifestyle changing career.

    Wednesday April  12th, 2017   

    Renaissance Phoenix Downtown Hotel

    100 N. 1st Street

    Phoenix, AZ  85004

     

    The Presentations will begin at: 10am OR 3pm
    Interviews will immediately follow. Registration begins 1 hour prior to the event.

    We are currently searching for Assistant Waiters based onboard our ship on the seas of Hawaii.

     POSITION SUMMARY

    Assists a Waiter in the service of an assigned work station in a restaurant and/or works in a buffet area, making sure that guests are provided consistently with courteous, prompt and efficient service done according to company standards. In order to consistently exceed guest expectations and provide the highest levels of product and services, additional duties and responsibilities may be assigned as needed.

     ESSENTIAL FUNCTIONS
     ·        

    •  Responsible for assisting in achieving the departments guest satisfaction targets and the food and beverage revenues determined by the Company for the restaurant organization.

    • Follows at all times company service standards and sequences of service for breakfast, lunch, dinner and buffets.

    • Complies with all company policies, rules and regulations.

    • Resolves in a satisfactory and proactive manner all service and product deficiencies in his/her station and reports any incidents or challenges to the Waiter.

    • Checks with every guest, during each meal period, to ascertain satisfaction with service and food.

    • Follows and is compliant with all Public Health rules and regulations.

    • Follows instructions from the Waiter in order to ensure timeliness of service to guests.

    • Ensures that his/her workstation is properly set-up for each meal period and that the mise-en-place is appropriate for the expected level of business.

    • Ensures that his/her work station is properly cleaned and re-set at the end of each meal period.

    • Follows schedules, work assignments and executes the side jobs that are determined by management and Waiters.

       Must be familiar with the Safety and Environmental Protection Policy and the SEMS, and carry out the policies and procedures appropriate for his/her position.


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