Hotel Front Desk Agent

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  • Emerald Queen Casino

    Hotel Front Desk Agent

    Company:
    Emerald Queen Casino

    Location:
    5700 Pacific Highway East
    Fife
    WA
    98424
    US

    Category:
    Hospitality - Hotel, Customer Service

    Degrees Required:
    High School

    Employment Type:
    Full-Time

    Manages Others:
    No

    Requirements:
    Qualified candidates must have a minimum one year experience in hotel industry with working knowledge of MS Office Suite, cash handling and PMS preferred. Must know and use proper English including grammar, spelling, punctuation, vocabulary, and have basic arithmetic skills. Must have computer experience and the ability to stand for extended lengths of time. Must be able to tolerate a smoke filled environment.

    COME AND JOIN THE FUN!

    FULL-TIME
    All Full-Time Employees receive:

    • 100% paid Medical, Dental, Vision
    • $10,000 Life Insurance Policy
    • 401(k) Retirement options after 90 days of employment with up to 6% company match
    • 18 paid flex days per year (maximum accrual of 31 days per year after 12 years)
    • Employee Assistance Program
    • Supplemental Insurance option through voluntary payroll deduction


    EXTRA BOARD/ON-CALL
    All Extra Board/On-Call employees receive:

    • 401(k) Retirement options after 90 days of employment with up to 6% company match
    • Employee Assistance Program
    • Supplemental Insurance option through voluntary payroll deduction

    ALL EMPLOYEES
    In addition, all employees receive free employee meals, free parking, 20% employee meal discounts in all casino restaurants, a great Employee Recognition Program and much more!

    TRAINING
    We offer onsite training for all employees that includes new certifications, renewals and mandatory training as it relates to each individual's position.

    All of our positions generally require the following:

    • High School Diploma or GED
    • Must be able to stand for 8 hours
    • Mobility to climb stairs on a routine basis
    • Ability to tolerate working in a smoke filled environment

    Applicants must submit a fully completed application to be considered for employment. Failure to fully and accurately complete your application may result in immediate disqualification.
    We will maintain your application on file for 12 months and consider applications for future job openings. We recommend reviewing our web site often and applying directly for the positions in which you are interested. All employees are required to obtain a Class III Gaming License before being allowed to work. The Emerald Queen Hotel & Casino observes a zero tolerance drug & alcohol policy and all employees are required to pass a pre-employment drug screen.

    We are an Equal Opportunity Employer while practicing Native American preference according to law.






    Requirements:

    This position is responsible for providing superior guest service to patrons of our hotel casino by greeting and assisting with registration process and answering 'pertaining to hotel operations. Responsible for handling of cash and credit transactions, maintains accurate guest information and performs other job related duties as assigned my department manager.

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