General Manager - LEVEL Furnished Living - Luxury Boutique Hotel

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  • Onni Group of Companies

    General Manager - LEVEL Furnished Living - Luxury Boutique Hotel

    Onni Group of Companies

    315 West 9th Street
    Los Angeles

    Hospitality - Hotel, Management

    Degrees Required:
    Not Specified

    Employment Type:

    Manages Others:


    Summary of Qualifications & Requirements:

    • Hotel Operations responsibility and experience required. Five Star experience is highly desirable.
    • Minimum of 7 years in a senior leadership role.
    • Prefer a Bachelor's degree in Hotel or Hospitality Management or related Business degree.
    • Must possess effective written and verbal communication skills.
    • Proficiency in Microsoft Office suite software.
    • Well-developed capacity for strategic decision-making and a track record of proven results within: guest and employee satisfaction, operational excellence and revenues and profit
    • Must know and understand various industry metrics that drive performance.
    • Experience analyzing trend data and adjust strategy and tactics accordingly to meet and exceed Financial & Operating goals.
    • Drive operational and financial results while being challenged with economic, social, human and weather opportunities.
    • Need to anticipate opportunities through trend analysis, competitive environment, and experience with significant financial and operational risk.


    General Manager Ð New Luxury Downtown 300 room LA Boutique Hotel - Opportunity to join a growing real estate developer with a hospitality twist


    LEVEL Furnished Living, a hospitality division of the Onni Group,, one of North America's leading developers and investors,  is seeking candidates who have a strong desire to segue their luxury hospitality experience and leadership skills into the exciting realm of real estate development.  LEVEL combines hotel-style services with the comfort of residential living by providing both long and short-term luxurious furnished rentals.  Strong opportunity for growth as The Onni Group continues its aggressive expansion plan with development and construction of LEVEL throughout key North American cities. 


    The General Manager is responsible for the day to day operations of the hotel. The GM must ensure the highest possible occupancy through participation in aggressive yield management, while maintaining a first-class operation with excellence in guest satisfaction. You are the administrator of Hotel policies, procedures, and services. You must manage budgets, operations, security, maintenance, staffing, as well as sales and marketing. As the leader of the Hotel it is your job to lead your team by example, inspiring a “can do”, whatever-it-takes guest service attitude. Your actions and attitude should create team spirit and loyalty among our team members.



    Essential Duties and Responsibilities:

    • Aggressively pursue revenue goals, effectively utilize yield management and revenue maximization tools, and prepare and manage the annual budget
    • Effectively manage and control all operational expenses including labor, overtime, supplies, etc., enforce hotel company's procurement guidelines, and seek and implement cost savings strategies
    • Guest Service: ensure that the hotel meets/exceeds hotel company and brand standards for guest satisfaction
    • Training: analyze service and quality issues, identify training needs, ensure implementation of training programs to optimize results, and adhere to hotel company's training guidelines and policies
    • Leading: motivate, coach, and train team members, set goals and hold team members accountable, and provide appropriate feedback, rewards, and recognition
    • Work Ethic: must be hands on and not just provide directives, demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and adhere to hotel company's Standard Operating Procedures

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