Restaurant Manager - Flexible A.M. & P.M. Shifts - Restaurant Supervisor - Hotel Restaurant Lead

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  • Restaurant Manager - Flexible A.M. & P.M. Shifts - Restaurant Supervisor - Hotel Restaurant Lead

    Company:
    Marriott Kansas City Airport

    Location:
    Kansas City
    MO
    US

    Category:
    Hospitality - Hotel, Restaurant - Food Service

    Degrees Required:
    High School

    Employment Type:
    Full-Time

    Manages Others:
    Yes

    Requirements:

    Essential Functions:

    must have food and beverage background, operating restaurant, bar and and managing staff.



    • Interviews, selects, trains, supervise, counsels, disciplines and participate in the evaluation of restaurant staff team members for the efficient operation of the restaurant.

    • Schedules and directs staff in their work assignments.

    • Responsible for ensuring that restaurant complies with sanitation and safety standards for guests and team members.

    • Responsible for ensuring that all equipment is in working order.

    • Visually inspects and takes corrective action to ensure that facilities in restaurant look appealing and attractive to guests.

    • Provides guidance for improvement and implements necessary adjustments.

    • Oversees work orders to ensure repairs and maintenance of facility are completed on a timely basis.

    • Manages and monitors product quality and guest satisfaction in restaurant.

    • Moves throughout facility and kitchen areas to visually monitor and take corrective action to ensure food quality and service standards are consistently met.

    • Provides guidance for improvement and implements necessary adjustments.

    • Interacts with guests to obtain objective feedback regarding quality of service and food and beverage in outlet.

    • Investigates and resolves guest complaints in a timely manner.  

    • Documents inventory forecast usage and monitors supply so that restaurants are stocked with linen, glassware, silverware, china, condiments and other items necessary to provide appropriate customer service.

    • Oversees set up of dining and service areas.

    • Participates in marketing efforts of restaurants, creates menu ideas, surveys competition and reports food trends, and assists in preparation of specials.

    • Responsible for ensuring compliance with all policies and procedures that relate to the restaurant as well as all local, state and federal laws and regulations

    • Regular attendance in conformance with the standards, which may be established by Restaurant GM from time to time, is essential to the successful performance of this position.


    Qualifications:
     High school diploma required. Culinary, sales and service background required.


    Experience:

    • Two years combed prior Restaurant  and bar supervisory experience . Experience in restaurant, bar, banquet, stewarding, kitchen, sales, and management preferred.

    • We offer a competitive salary and excellent benefits, and industry discounts. Potential for
    promotional opportunities to other THG properties including Marriott & Hilton brands.


    The Hotel Group is an Equal Opportunity Employer, offering employment opportunities to all qualified persons without regard to race, color, national origin, disability, religion, age, sex, veteran status or other classifications protected by law.


    Requirements:

    The Kansas City Airport Marriott, managed by The Hotel Group (THG™) is looking for a courteous, customer service driven, happy, energetic, ambitious, inspired, ego-free, and ‘open for business’ type Restaurant Manager to join our growing hospitality team! If you think you are ready for the exciting world of hospitality then The Hotel Group is for you! 

    Summary of position: Responsible for management, direction and organization of restaurant operations to maintain high standards of food and beverage quality, service and marketing to maximize profits through outstanding customer service. Represent the Restaurant and Hotel in maintaining existing business relationships and works directly with all hotel departments in coordinating groups, events, hotel food and beverage service in all outlets,


    The Hotel Group KEY 3
    SERVICE is our business. Team Members are expected to anticipate our guest’s needs and help them in any way we can by practicing our Hospitality Culture “Lead Us Towards Hospitality Greatness". Every Team Member is expected to know and use the Key 3:


    • Acknowledge & Smile
    • Anticipate & Deliver
    • Sincerely Thank



    Who We Are:

    • With a name like The Hotel Group, we don't just aspire to set new standards in the hospitality industry; we promise it - to team members, guests, partners and investors with national recognition on the Top 40 hotel management companies. Founded in 1984, THG™ currently manages and/or owns 30 properties in 10 states, representing 11 brands and employs more than 2,000 team members.  Our guiding principle of integrity leads us to respect client partners and encourage team members' growth. THG™ keeps potential in mind, judging prospective properties by what they can be, not what they are. Because of this drive, we have consistently made poorly performing hotels into market leaders and attracted the industry's finest people to our ranks along the way. As our legacy and success continue to grow we will maintain the core values of integrity, initiative, innovation, and inspiration that have brought THG™ thus far.




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