Hotel Operations Coordinator

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  • Hotel Operations Coordinator

    Company:
    Stanford Hotels Corporation

    Location:
    433 California Street
    San Francisco
    CA
    94104
    US

    Category:
    Hospitality - Hotel, Facilities, Other

    Degrees Required:
    Not Specified

    Employment Type:
    Full-Time

    Manages Others:
    No

    Requirements:

    JOB REQUIREMENTS:

    • High school graduate. Bachelor’s degree preferred or equivalent combination of education and experience.
    • 2-5 years of experience in either Front Desk, Sales, or Hotel Operations preferred.
    • Must have previous experience with Microsoft systems including Outlook, Excel, PowerPoint, Word
    • A pleasant and hospitable disposition
    • Ability to take direction and critical feedback gracefully
    • Excellent follow through and time management skills
    • Ability to communicate calmly with irate Guests, co-workers or supervisors in sometimes tense situations.
    • Ability to understand Guests’ service needs.
    • Ability to plan, prioritize, organize, maintain concentration, and complete all work assigned.
    • Ability to follow all appropriate policies and procedures while constantly striving to improve all standards of operation.
    • Ability to focus attention to performance of tasks despite frequent, stressful or unusual interruptions.
    • Ability to perform job functions with minimal supervision.
    • Ability to work cohesively with co-workers as part of a team.
    • Treat co-workers and guests with courtesy, friendliness and respect and provide responsive service.
    • Ability to meet or exceed productivity and performance standards and complete tasks as assigned by supervisor or manager.
    • Ability to follow all appropriate policies and procedures while striving to improve all standards of operation.

    Requirements:

    Stanford Hotels Corporation is currently seeking a Hotel Operations Coordinator to join their team! The Hotel Operations Coordinator will be responsible for providing overall support to the Stanford Corporate Office Hotel Operations Team.


    JOB DUTIES:

    • Assist in supporting the Corporate office Hotel Operations Team
    • Attend Operations Meetings
    • Follow up with hotels on special projects
    • Assist with guest complaints
    • Prepare presentations
    • Assist with various support functions including calls, filing, and general correspondence.
    • Create monthly and weekly STR Reports
    • Monthly financial reporting responsibilities
    • Organize catering options for monthly luncheons
    • Receive Sales and Marketing invoices
    • Prepare Expense Reports
    • Check mailboxes and coordinate messenger services when needed
    • Assist with creating presentation materials for GM and Dir. of Sales/Marketing Candidates
    • Coordinate with IT department to create BOX accounts for new hires
    • Quarterly Sales Roster updates
    • Assist with coordinating sales training and other team building events
    • Calendar management




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