Food Server - Jackrabbit - The Duniway, a Hilton Hotel

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  • Hilton Hotels & Resorts

    Food Server - Jackrabbit - The Duniway, a Hilton Hotel

    Company:
    Hilton Hotels & Resorts

    Location:
    Portland
    OR
    US

    Category:
    Restaurant - Food Service

    Degrees Required:
    Not Specified

    Employment Type:
    Full-Time

    Manages Others:
    No

    Requirements:
     

    Requirements:

    A Food Server is responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.



    What will I be doing?

    As a Food Server, you would be responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

    • Check and constantly maintain station before, during, and after shift for proper set-up and cleanliness.
    • Maintain presence in section of responsibility to ensure 100% guest satisfaction.
    • Accurately record the details of the beverage order from the guests, ensure order is entered correctly, and beverages from the bar is prepared correctly before retrieving the food from the kitchen and properly delivering it to the guests.
    • Accurately record the details of the food order from the guests, ensure order is entered correctly, table is properly marked, and food from the kitchen is prepared correctly before retrieving the food from the kitchen and properly delivering it to the guests.
    • Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
    • Replenish beverages as necessary and check with guests for overall satisfaction.
    • Market, up-sell, and serve appetizers, entrees, and/or specialty dessert items.
    • Present the check to guest promptly.


    What are we looking for?
    • Minimum 2 years' serving experience in a hotel or stand alone restaurant
    • Open availability to work varying days/shifts, including weekends and holidays
    • Wine knowledge preferred
    • Fine dining restaurant experience preferred
    • High School Diploma or equivalent preferred
    • Ability to obtain any government required licenses or certificates. For example: Multnomah County Food Handler's Certificate and Oregon Liquor Control Commission Permit. CPR Certification and/or First Aid training preferred.
    • All employees must maintain a neat, clean and well groomed appearance (specific standards available).

    SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
    The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
    • Must have elevated knowledge of food preparation, wine, spirits, fine dining service standards, proper guest relations and dining room etiquette.
    • Impeccable knowledge of the appropriate table settings, service-ware and menu items.
    • Ability to read, write and speak the English language sufficient to understand menus, special promotions, record orders, communicate with guests to explain and record orders.
    • Ability to remember, recite and promote the variety of menu items.
    • Assist in folding napkins for all meal periods.
    • Ability to operate a keyboard and learn Point of Sale procedures to pre-check order and close out the check.

    Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

    • Hospitality - We're passionate about delivering exceptional guest experiences.
    • Integrity - We do the right thing, all the time.
    • Leadership - We're leaders in our industry and in our communities.
    • Teamwork - We're team players in everything we do.
    • Ownership - We're the owners of our actions and decisions.
    • Now - We operate with a sense of urgency and discipline

    In addition, we look for the demonstration of the following key attributes:

    • Quality
    • Productivity
    • Dependability
    • Customer Focus
    • Adaptability
    What will it be like to work for Hilton?

    Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!


    EOE/AA/Disabled/Veterans


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