Sales Coordinator I - Hotel Sales (MGM Grand)

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  • MGM Resorts International

    Sales Coordinator I - Hotel Sales (MGM Grand)

    Company:
    MGM Resorts International

    Location:
    3799 South Las Vegas Boulevard
    Las Vegas
    NV
    89109
    US

    Category:
    Admin - Clerical

    Degrees Required:
    Not Specified

    Employment Type:
    Full-Time

    Manages Others:
    No

    Requirements:
     

    Requirements:
    Grade:

    Provide high-level administrative support by conducting research, preparing statistical reports, collecting and processing sensitive data (financials, credit card and commissions payments), resolving guest issues, performing clerical functions such as preparing correspondence internal and external, managing a small number of accounts, receiving visitors, arranging conference calls, scheduling meetings, meal appointments,  manage and maintain the schedules and workflow of three (3) Sales executives. Given that the Sales Coordinator is a liaison between the company and its clients, excellent writing skills, concise verbal communications and listening skills are necessary. This position will have client interaction with regard to leads, hotel needs and client travel.  All duties are to be performed in accordance with departmental and MGM Resorts International policies, practices and procedures.

    • Prepare and edit correspondence, communications, presentations and other documents.
    • Design and maintain databases.
    • Design and maintain spreadsheets.
    • Process reservations, confirmations, cancellations, special handling alerts, and amenities.
    • Upload and update content on SharePoint.
    • File and retrieve documents and reference materials.
    • Conduct research and collect data to prepare reports and documents.
    • Manage and maintain executives' schedules, appointments and travel arrangements.
    • Arrange and co-ordinate meetings, events and meal appointments.
    • Record, transcribe and distribute minutes of meetings.
    • Monitor, screen, respond to and distribute incoming communications.
    • Answer and manage incoming calls and messages.
    • Receive and interact with incoming guests and business partners.
    • Perform site inspections, attend local corporate events and travel tradeshows.
    • Liaise with all internal departments at all levels.
    • Perform all other job related duties as requested.

    Required: 

    • At least 2 years of experience in a administrative role.
    • Working knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, transcribing minutes, designing: forms, spreadsheets, tracking systems, templates, and filing.
    • Working knowledge of the principles and processes for providing internal and external guest services.
    • Working knowledge of standard office administrative practices and procedures.
    • Excellent customer service skills.
    • Have interpersonal skills to deal effectively with all business contacts.
    • Professional appearance and demeanor.
    • Work varied shifts, including weekends and holidays.
    • High school diploma or equivalent.
    • Able to effectively communicate in English, in both written and oral forms.

    Preferred:

    • Previous experience working in a similar resort setting.

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