Hotel Manager- Waldorf Astoria Beverly Hills

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  • Waldorf Astoria

    Hotel Manager- Waldorf Astoria Beverly Hills

    Company:
    Waldorf Astoria

    Location:
    Beverly Hills
    CA
    US

    Category:
    Management

    Degrees Required:
    Not Specified

    Employment Type:
    Full-Time

    Manages Others:
    No

    Requirements:
     

    Requirements:

    In this role you would be responsible for the overall operation of the hotel. Oversees the activities of key guest contact departments including hotel operations and food and beverage. Maximizes profitability as well as guest and team member satisfaction in a property without a General Manager directly assigned. Implements and oversees the daily quality process at the hotel. Serves as top operator in GM's position absence. Consults with owners and corporate offices, as required.
    This start date for this position will be towards the end of 2016.

    The ideal person for this role will have prior experience managing a large team. Prior department director experience is required and prior GM, AGM/Hotel Manager experience is helpful. Experience in a heavy US union market is a plus.

    What will I be doing in this role?

    Leads and manages hotel operations to include:

    - Reviews and approves hotel operations and food and beverage department budgets, defining and directing changes, as required.

    - Reviews forecasts and balanced scorecard. Directs hotel actions required maximizing profitability, increasing service levels and improving team member satisfaction.

    - Ensures hotel implementation and compliance with daily quality process of Hilton Hotels Corporation policies and procedures as well as Brand Standards.

    - Leads executive committee/department heads to ensure overall profit, service and team member satisfaction goals are met or exceeded

    - Speaks with and responds to guests regarding service challenges

    - Consults with hotel owners as appropriate.

    - Hires, supervises, coaches, disciplines and conducts performance evaluations for department heads and key personnel.

    - Develops the skills and abilities of direct reports

    - Monitors high potential department heads and team member activity and ensures their growth within the company

    What will it be like to work for this Hilton Brand?
    What began with the worlds most iconic hotel is now the worlds most iconic portfolio of hotels. In exceptional destinations around the globe, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations, as well as the rich legacy of Waldorf Astoria. Simply stated, Waldorf Astoria embodies timeless elegance.
    We are bringing that legacy to life every day, with fresh, modern expressions of the essence of Waldorf Astoria. We are providing guests the exceptional environments and the personalized attention that are the source of those unforgettable moments that create a singular experience.
    Waldorf Astoria Hotels & Resorts is one of Hiltons ten market-leading brands. For more information visit www.hilton.com.
    If you understand the value of providing guests with an exceptional environment and personalized attention, you may be just the person we are looking for to work as a Team Member with Waldorf Astoria Hotels & Resorts.


    What are we looking for?

    Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

    • Hospitality - We're passionate about delivering exceptional guest experiences.
    • Integrity - We do the right thing, all the time.
    • Leadership - We're leaders in our industry and in our communities.
    • Teamwork - We're team players in everything we do.
    • Ownership - We're the owners of our actions and decisions.
    • Now - We operate with a sense of urgency and discipline

    In addition, we look for the demonstration of the following key attributes:

    • Quality
    • Productivity
    • Dependability
    • Customer Focus
    • Adaptability
    What will it be like to work for Hilton?

    Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!



    EOE/AA/Disabled/Veterans


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