Catering Sales Coordinator Seattle Airport Marriott Hotel

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  • Marriott International

    Catering Sales Coordinator Seattle Airport Marriott Hotel

    Company:
    Marriott International

    Location:
    Seattle
    WA
    98188
    US

    Category:
    Admin - Clerical

    Degrees Required:
    Not Specified

    Employment Type:
    Full-Time

    Manages Others:
    No

    Requirements:

    Related Functions:


    In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel.




    • Conduct tours of ballrooms and meet with clients as needed.




    • Pass on incoming information and messages to clients when in-house.




    • Purchase gifts for clients as directed; deliver packages and faxes.




    • Assist other departments as directed by management. For example, fill-in for administrative staff on leave in other departments.



      Specific Job knowledge, skill and ability



      The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.





    • Ability to effectively deal with internal and external customers.



    • Basic knowledge of mathematics and calculator skills to prepare mathematical calculations without error.



    • Ability to communicate effectively both verbally and in writing in order to interact with vendors and department heads.




    MINIMUM QUALIFICATIONS:





    Education:


    Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge, skills and abilities. Knowledge of computers essential.



    Experience:


    Hotel or other office hospitality experience preferred. Computer skills necessary.



    Licenses or certificates:


    No special licenses required.



    Grooming:


    All employees must maintain a neat, clean and well-groomed appearance (specific standards available).



    EEO/AA Employer D/V




    Related Keywords: Catering Coordinator Seattle Airport Marriott Hotel

    Requirements:

    To assist the Director of Catering and the Catering Manager with clients and hotel staff in the handling of catering accounts. To process correspondence, BEOs, proposals, and contracts accurately and in a timely manner. To respond to client inquiries in accordance with standards. To maintain filing, traces, and office services in accordance with Catering operating procedures.


    Essential Functions:




    Promptly answer telephone calls following standards using clear and positive communication. Communicate information accurately to manager and disseminate information and facts to relevant accounts and concerned departments.




    Type correspondence, proposals and contracts as directed by management. Process contracts for relevant department.




    Distribution of memos, contracts, resumes, room requests and amenities to relevant departments throughout the hotel.




    Copy and scan necessary documentation for clients and hotel use.




    Politely converse with clients to handle and avoid confrontations. Respond to inquiries with accurate information and record in all relevant files. Promptly respond to requests for information on hotel facilities and menus.




    Listen and extend assistance in order to resolve problems such as price conflicts, menu description, banquet facilities, guarantees and seating charts. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion.




    Maintain accurate, necessary payroll records, time sheets and distribute to finance in timely manner. Monitor and order necessary office supplies for department. Maintain filing system in accordance with company standards. Log pertinent account information in files. Maintain necessary copies of contracts and correspondence in orderly and accurate manner. Maintain current files and contracts in accordance with minimum standards.




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