Best Western Hotels and Resorts
Admin - Clerical, Customer Service, Hospitality - Hotel
As a Contract Administration Representative based in our offices in Phoenix, Arizona, you will support the smooth transition to full member status by acting as liaison for current, new and transitioning Member Hotels by performing essential administrative and correspondence duties. You will assist members in satisfying initial membership, probationary requirements, and/or design requirements. A keen attention to detail is critical as you review and verify accuracy and completeness of applicant/new Member information while tracking and following up on application and/or probationary requirements and status. This position will pay $16.00 per hour.
This is the perfect role for someone who enjoys the combination of customer service and project coordination responsibilities, preferably coming from the insurance or real estate industries. It is an ideal position for the professional who is eager to learn all there is about transitioning clients, and develop a long-term relationship within this group.
We are also looking for candidates to have the following:
- Twelve plus months related experience in a fast-paced corporate, administrative environment is expected
- High school diploma or equivalent certification
- Basic proficiency in Microsoft Office Suite and related business software
- Intermediate verbal and interpersonal skills in dealing with others internally and externally. Communicate accurate responses in assigned area
- Able to respond effectively to verbal and written requests concerning area of work
- Resolves routine problems
- Compiles data for reports and checks documents for accuracy
- Previous Research experience is expected
Join Best Western Hotels & Resorts by applying today!
Hotel, hospitality, events planning, promotion, presentation, analyze, analysis, hospitality, hotel, project coordinator, proposal review, contract review, customer service, client care, title company, insurance company
You are a driven and motivated customer care professional who is looking for an exciting new role that will work with both external and internal clients. This is not a call center job and is one of project coordination and individual contribution. Working a defined set of clients, you will make an immediate impact as you build relationships, review contracts and act as the key liaison for your list of transitioning member hotels.
We are seeking an organized and detail oriented individual who brings an energetic, outgoing personality coupled with the ability to diplomatically handle client requests. In this role, you will take care of member relation communications as well as apply your judgment ability in escalating issues as appropriate. Your demonstrated previous team work experience is vital in this position as you coordinate with various departments at Best Western. Plus, you will take responsibility to confirm the accuracy of information and that a streamlined process continues.
If this sounds like you, then you might have an interest in our Contract Administrative Representative opening at Best Western Hotels & Resorts.
Best Western® Hotels & Resorts headquartered in Phoenix, AZ., is a privately held hotel brand with a global network of 4,100* hotels in more than 100* countries and territories worldwide. Best Western offers seven hotel brands to suit the needs of developers and guests in every market: Best Western®, Best Western Plus®, Best Western Premier®, Executive Residency by Best Western℠, Vīb ®, BW Premier Collection® and GLō℠. Now celebrating 71 years of hospitality, Best Western provides its hoteliers with global operational, sales and marketing support, and online and mobile booking capabilities. More than 26 million travelers are members of the brand's award-winning loyalty program Best Western Rewards®, one of the few programs in which members earn points that never expire and can be redeemed at any Best Western hotel worldwide. The brand's partnerships with AAA/CAA, Minor League Baseball, and Harley-Davidson® provide travelers with exciting ways to interact with the brand. Best Western continues to set industry records regarding awards and accolades, including Business Travel News naming Best Western as the best mid-scale hotel brand in 2014 and Best Western Plus as the best upper mid-price hotel brand in 2014 and 2015, four consecutive Compuware Best of the Web gold awards for best hotel website, and seven consecutive AAA/CAA Hotel Partner of the Year awards. Nearly sixty percent of Best Western branded hotels earned a TripAdvisor Certificate of Excellence award in 2015.