Assistant Director Housekeeping-Hilton Los Angeles Airport

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  • Hilton Hotels & Resorts

    Assistant Director Housekeeping-Hilton Los Angeles Airport

    Hilton Hotels & Resorts

    Los Angeles

    Skilled Labor - Trades, General Labor

    Degrees Required:
    Not Specified

    Employment Type:

    Manages Others:



    Assistant Director Housekeeping-Hilton Los Angeles Airport

    We are a 1,234 room airport property servicing Los Angeles International Airport, or LAX. LAX is the 3rd busiest airport in the US and 6th in the world, with an estimated 70 million passengers traveling through in 2014. As an airport property, the average guest stays 1.4 nights. With the highest occupancy of any Hilton in the world at over 93% in 2014, our rooms are constantly being turned over for new arrivals. Our hotel is truly a 24/7 operation due to the proximity to LAX and the number of passengers arriving all hours of the day and night. There is not a slow time at our hotel. Our property is home to approximately 560 team members, many of whom have worked at the hotel for 20+ years.

    What will I be doing?

    As an Assistant Director of Housekeeping, you would be responsible for assisting the Director in the direction and administration of all Housekeeping operations to ensure the overall cleanliness and product quality of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

    • Assist the Director in ensuring cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms in accordance with federal, local and company health, sanitation and safety standards
    • Plan, distribute, delegate and direct daily, weekly, monthly, quarterly and annual work assignments
    • Inspect public areas and guest rooms to ensure compliance with quality assurance standards
    • Assist the Director in the administration of systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
    • Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
    • Recruit, interview and train team members
    • Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations

    What are we looking for?

    Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

    • Hospitality - We're passionate about delivering exceptional guest experiences.
    • Integrity - We do the right thing, all the time.
    • Leadership - We're leaders in our industry and in our communities.
    • Teamwork - We're team players in everything we do.
    • Ownership - We're the owners of our actions and decisions.
    • Now - We operate with a sense of urgency and discipline

    In addition, we look for the demonstration of the following key attributes:

    • Quality
    • Productivity
    • Dependability
    • Customer Focus
    • Adaptability
    What will it be like to work for Hilton?

    Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

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