Guest Services Agent - Hotel Blake

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  • Bluegreen Vacations

    Guest Services Agent - Hotel Blake

    Company:
    Bluegreen Vacations

    Location:
    Chicago
    IL
    US

    Category:
    Customer Service, Hospitality - Hotel, Admin - Clerical

    Degrees Required:
    High School

    Employment Type:
    Full-Time

    Manages Others:
    No

    Requirements:
    High school diploma or equivalent (GED).
    Hotel or resort experience is helpful, but not required.

    We are an equal opportunity employer and drug-free workplace. If offered employment, applicant must be willing to submit to a background check/drug test.

    Requirements:
    The purpose of the Guest Service Associate is to provide excellent customer service to Bluegreen's owners and guests.

    Responsibilities:
    • Greet guests
    • Providing check-in/check-out services to guests
    • Balance their cash drawers
    • Posting room charges and incidentals
    • Using proper telephone etiquette when answering and transferring calls
    • Following up with all guests and departments concerning any open issues
    • Making reservations

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