Overnight Manager- Hilton Anaheim Towers

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  • Hilton Hotels & Resorts

    Overnight Manager- Hilton Anaheim Towers

    Company:
    Hilton Hotels & Resorts

    Location:
    Anaheim
    CA
    US

    Category:
    QA - Quality Control, Hospitality - Hotel

    Degrees Required:
    Not Specified

    Employment Type:
    Full-Time

    Manages Others:
    No

    Requirements:
     

    Requirements:

    Work for Hilton Anaheim and be a part of a first-class service at Tony South Coast Plaza! Our fantastic location sits across from the Anaheim Convention Center and just one mile from Disneyland® Resort , makes us the perfect choice when visiting sunny Orange County


    What will I be doing?

    As Night Manager, you would be responsible for directing and overseeing all hotel operations during the night shift to support the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

    • Direct and oversee all hotel operations during the night shift to ensure guest satisfaction and safety
    • Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
    • Act as Manager on Duty and on behalf of the General Manager in his/her absence
    • Tour hotel interior and exterior to ensure the property and facilities are functional, presentable to established standards and safe for guests and team members
    • Oversee preparation of daily summary reports
    • Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, assigning nightly work, conducting training, conducting counseling and evaluations and delivering recognition and reward


    What are we looking for?

    Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

    • Hospitality - We're passionate about delivering exceptional guest experiences.
    • Integrity - We do the right thing, all the time.
    • Leadership - We're leaders in our industry and in our communities.
    • Teamwork - We're team players in everything we do.
    • Ownership - We're the owners of our actions and decisions.
    • Now - We operate with a sense of urgency and discipline

    In addition, we look for the demonstration of the following key attributes:

    • Quality
    • Productivity
    • Dependability
    • Customer Focus
    • Adaptability
    What will it be like to work for Hilton?

    Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!



    EOE/AA/Disabled/Veterans


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