Dir. of Hospitality

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  • Harbor Retirement Associates

    Dir. of Hospitality

    Harbor Retirement Associates


    Hospitality - Hotel

    Degrees Required:
    High School

    Employment Type:

    Manages Others:



    Essential Functions:

    • Plans weekly menus in accordance with the community policies and procedures, and incorporates a variety of nutritional foods and foods in season
    • Maintains an adequate inventory of foods and supplies from company approved vendors
    • Continues to look for ways to improve and/or enhance the quality of the food service provided
    • Prepares and cooks food in accordance with nutritional guidelines, regulations, and residents' individual prescribed diets and food preferences
    • Ensures that food is prepared and served in an appetizing and appealing manner
    • Assists in fostering residents' independence with eating by taking the time to know the residents and providing adaptive equipment when needed
    • Ensures that food is delivered on time
    • Visits with the residents at each meal when able to ensure quality of service.  Ensures that all concerns will be addressed
    • Prepares food and coordinates food services for special community events when requested
    • Encourages residents to participate in the food service program by providing a forum for their input and suggestions
    • Maintains a clean, organized and safe kitchen environment
    • Ensures proper storage and handling of food in accordance with infection control standards
    • Participate in the recruitment and hiring of food service associates
    • Participate in training of all associates, including food service associates, in safety issues, emergency situations, infection control and safe practices
    • Supervises all food service associates ensuring adequate staffing meeting the needs of the community
    • Ensures that all food staff abide by sanitation and safety regulations and perform their duties as required and expected
    • Conduct regular performance appraisals with associates
    • Ensure appropriate handling of on-the-job injuries as reported by associates
    • Performs Manager On Duty responsibilities when assigned

    Non-Essential Functions:

    • Leads by example exhibiting the CORE Values through servant leadership
    • Encourages teamwork and promotes company philosophy
    • Attends required community meetings and participates Life Enrichment activities when able
    • Completes all required courses in adherence with HRA University
    • Is prompt and able to perform the required duties of the position on a regular, predictable basis
    • Becomes familiar and understands how to report a missing person using the Safe Return program or equivalent
    • All associates are responsible for maintaining a safe and secure environment for all community residents


    Qualifications/Skills/Educational Requirements:

    • High school education.  Associates or Bachelor's degree preferred
    • Requires valid state certification as Certified Dietary Manager
    • Minimum of one-year experience as a chef/cook
    • Minimum of one-year experience with supervision or management
    • Current food service sanitation certificate
    • Experience with Microsoft Office and Outlook software preferred
    • Able to communicate effectively with all levels of management, associates, residents, family members, and outside contacts
    • Knowledge of Hazard Analysis and Critical Control Point Compliance (HACCP) and OSHA regulations
    • Knowledge of state food-handling and kitchen regulations
    • Able to make independent decisions
    • Able to seek out new methods and willing to incorporate them into existing practices when applicable
    • Must possess a passion to work with and around senior citizens

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